Operations Shows

June 4, 2021

How Kevin Pivoted When The County Shut Down His Business - Episode #39

Back in 2019, Kevin's "Day of Play" tour was booming, but after citizen complaints, the county acted swiftly to shut it down. This episode goes into detail about his experience, how he pivoted, and discusses ways operators ca...

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May 20, 2021

What's The Deal With Bareboat Charters? - Episode #37

In this episode, Kevin and Greg have a discussion about bareboat charters and why it's confusing as hell. What is a Bareboat Charter? A Bareboat charter is an arrangement for the chartering or hiring of a ship or boat, whereb...

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April 15, 2021

The AWG Startup Series "Mentoured" Featuring Shawn Walsh Of Jet Ski T…

The AWG "Mentoured" Series provides an opportunity for new operators to come on the show to share their startup story, ask questions, and get advice on all aspect of running a watersport business. This episode features Shawn ...

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April 8, 2021

The Watersport "Gold Rush" & Predictions For The Future - Episode #31

Kevin and Greg talk about the surge in bookings and what they recommend operators should be doing to get the most out of it. They also discuss what the think the future might bring for the industry in a post-covid …

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April 1, 2021

Supply Chain Issues, Kevin's Rogue Boat, Creative Lead Gen Idea - Epi…

The guys talk about recent events in both the industry and with their businesses. Supply chain issues are hurting the ability to get more equipment and parts, and Kevin talks about what we need to do to prepare our businesses...

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March 25, 2021

Real Talk About Refunds & Cancellations - Episode #29

Kevin and Greg share their thoughts on how they handle refunds and cancellations, and what operators can do to provide a better customer experience. Some of the things you'll hear about in this episode include... Why negotiat...

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March 11, 2021

Pricing Your Rentals & Tours PLUS Some Chatter On Dynamic Pricing & G…

Kevin and Greg discuss how operators should be pricing their tours and rentals, and some deep dives into some new and old topics. In this episode, you'll hear about... The 3 principles of pricing: Margins, Market, Movement. W...

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March 4, 2021

Enriching Your Check-In Process With Ben Calder, CEO of WhereWolf - E…

In this episode, Kevin and Greg speak with Ben Calder, CEO of WhereWolf about enriching the check-in process. WhereWolf is an industry leading waiver software based out of Queenstown, New Zealand. Ben shares why getting data ...

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Feb. 4, 2021

Increase Your Profit Margins by 50% With These Unique Upsells - Episo…

Kevin and Greg discuss some unique ways to increase your profit margins by using both tangible and intangible upsells. Some of the ideas you'll hear about are... Cancellation Protection Damage Protection Affiliate Programs Ph...

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Jan. 7, 2021

West Coast Update, Groupon, Marketing & More with Paul Bulka Jr. of A…

Paul Bulka Jr. of Aquatic Aviation and Bulka Media joins the AWG to discuss the state of watersports on the West Coast (USA). They also discuss their experience with Groupon and share their thoughts about digital marketing.

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Dec. 23, 2020

Hiring & Inspiring Seasonal Workers with John Hall From Hall Consulti…

Find the right people for your seasonal staff is not an easy task, but this week's guest John Hall brings a new perspective on recruitment. On this episode you'll learn where to find new employees, how to retain them, and …

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Dec. 10, 2020

Digital Hacks & Cool Tips For Running Your Tour Business With YourBik…

Ryan Turner from YourBikerGang.com joins us to talk about some of the cool hacks he has for growing his business.

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Dec. 2, 2020

Glee Actress Drowns In Pontoon Rental Incident In California

Kevin & Greg break down the boating incident in California involving Glee Star Naya Rivera. You can read the full article here -> https://www.yahoo.com/entertainment/naya-rivera-family-sues-wrongful-death-glee-star-death-2248...

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Nov. 12, 2020

The Growing Pains Of Expanding & Merging Two Businesses With Chris Wo…

Chris Woodruff gets Awkward as he discusses the growing pains of acquiring Vero Beach Bait & Tackle, and how he plans to integrate with his existing business, Paddles By The Sea.

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Oct. 16, 2020

How Watersport Operator Donnie Coker Built & Expanded His Business Th…

On today's show, the AWG are joined by watersport entrepreneur Donnie Coker from Paradise Adventures in Panama City Beach, FL . Paradise Adventures has been in business for 8 years, and offers Catamaran tours and watersport r...

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