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Operations Shows

Qualifying Your Customers & Building A Great Sales Team with Doug Mitchell - Episode #113
May 3, 2023

Qualifying Your Customers & Building A Great Sales Team with Doug Mit…

In this episode, Doug Mitchell of Argenta Field Solutions shares his insights on how to identify and qualify potential customers, as well as how to develop a top-performing sales team. He provides practical advice on how to b...

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Used Vs. New Equipment (Starting Out) - Episode #112
April 26, 2023

Used Vs. New Equipment (Starting Out) - Episode #112

Starting a new business can be a daunting task, especially when you're working with limited resources. But fear not, because in this episode, Kevin and Greg are going to share some tips and tricks that will help you get the m...

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Creating A Crisis Plan With Jamie Storrs - Episode #105
Feb. 22, 2023

Creating A Crisis Plan With Jamie Storrs - Episode #105

In this episode, the Greg and Kevin chat with Jamie Storrs, the director of marketing for Chenmark, a company that invests in and advises small businesses. With years of experience in crisis management and marketing, Jamie sh...

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Seasonal Workers & Cross Training, Budgets & More - Episode #102
Feb. 1, 2023

Seasonal Workers & Cross Training, Budgets & More - Episode #102

Greg & Kevin discuss their views on seasonal workers. Do you cross train? Do you keep them through winter? What is the opportunity cost? Also, the guys talk about pre-season planning including budgets and forecasts. [SPONSORS...

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FL Bill 606 Livery Insurance, Glitch Bill, & More w/ FL Rep. Adam Botana - Episode #101
Jan. 27, 2023

FL Bill 606 Livery Insurance, Glitch Bill, & More w/ FL Rep. Adam Bot…

The AWG guys created a special bonus episode this week to discuss what's happening with livery insurance in the state of Florida regarding FL Bill 606. If you are a livery operator in the state of Florida you don't want to mi...

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Boost Your Productivity w/ ChatGPT - Episode #97
Jan. 4, 2023

Boost Your Productivity w/ ChatGPT - Episode #97

Greg & Kevin discuss ChatGPT which is taking the internet by storm. This AI chatbot has the ability to boost our productivity by helping you write content for review responses, tour descriptions, and social media posts. Try i...

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Quiet Quitting, Combo Tours, & Price Increases - Episode #95
Dec. 14, 2022

Quiet Quitting, Combo Tours, & Price Increases - Episode #95

Greg and Kevin discuss the latest buzz in business called "Quiet Quitting". Also, the guys discuss if they will be increasing their prices in 2023, and what they think about combo tours. [SPONSOR] - This show is sponsored by...

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How Much Is Kindness & Cleanliness Really Worth? - Episode #88
Sept. 7, 2022

How Much Is Kindness & Cleanliness Really Worth? - Episode #88

Kevin & Greg share their thoughts on why cleanliness and kindness go a long way with increasing revenue and retention. [SPONSORS] Von Mack Agency . Check out their digital marketing services at https://vonmackagency.com . Rec...

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A Marina Owner's Perspective - An Interview with Chris Woodruff - Episode #87
Aug. 31, 2022

A Marina Owner's Perspective - An Interview with Chris Woodruff - Epi…

Chris Woodruff of Vero Tackle & Watersports joins the show for his second appearance to talk shop about what his experience has been like as a Marina owner. Chris shares some the highs and lows, and explains some restrictions...

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Startup Advice, Illegal Charters, & The Story of Watersport Veteran Entrepreneur Andy Kurtz - Episode #79
June 29, 2022

Startup Advice, Illegal Charters, & The Story of Watersport Veteran E…

The AWG guys sit down with Andy Kurtz, a 45 year watersport veteran out of San Diego and founder of Seaforth Boat Rentals . The guys talk with Andy about his journey into watersports, illegal charters, and his outlook on 20...

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Personal Growth, Mentorship, & Watersports - Interview with Kevin Nobis - Episode #78
June 22, 2022

Personal Growth, Mentorship, & Watersports - Interview with Kevin Nob…

The AWG guys sit down with Kevin Nobis, a 25 year watersport veteran and managing partner of Bonita Jet Ski and Parasail . The talk about Kevin's personal growth in watersports including his relationship with his business p...

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Using Res Tech, Upsells, Fareharbor & Selling Meat Door To Door with Ilya Rozen - Episode #77
June 15, 2022

Using Res Tech, Upsells, Fareharbor & Selling Meat Door To Door with …

Kevin and Greg welcome Ilya Rozen from Destiny Water Adventures . The guys touch on a little bit of everything including res tech best practice, upsells, features, and Fareharbor. Ilya is also Kevin's business partner! [SPONS...

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Kevin Is BACK! 2022 Season Breakdown + Conference Announcement - Episode #75
May 25, 2022

Kevin Is BACK! 2022 Season Breakdown + Conference Announcement - Epis…

The AWG guys are BACK! Kevin shares his story of recovery from his medical emergency, and the guys dig into what's happening with 2022. Also, a big announcement for the 2022 watersport and boat tour operator conference. [SPON...

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What To Look For When Moving Locations PLUS Market Update - Episode #74
April 8, 2022

What To Look For When Moving Locations PLUS Market Update - Episode #…

Kevin & Greg discuss what to look out for when changing locations. Also, get an update on what the guys are seeing so far as the Spring season gets underway. [SPONSOR] - This show is sponsored by the Von Mack Agency. Check ou...

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Creating A Great Tour Experience with Captain Jeremy Perry - Episode #69
March 2, 2022

Creating A Great Tour Experience with Captain Jeremy Perry - Episode …

Captain Jeremy Perry runs a 100 passenger tour boat in Gulf Shores, AL. He shares with us what sets him apart from other tour companies, and how he exceeds expectations with his guests. [SPONSOR] - This show is sponsored by t...

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Scaling Your Business As A Single Owner Operator with Peter Syme - Episode #68
Feb. 23, 2022

Scaling Your Business As A Single Owner Operator with Peter Syme - Ep…

Peter Syme joins the show to discuss how single owner operators can scale their business. Peter is director of 1000 Mile Journeys out of Scotland, and a thought leader in the tours and activity industry. [SPONSOR] - This show...

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Shop Talk With Greg & Kevin - Growth, PPC, NFT's, Web3, Future Of Marketing - Episode #65
Jan. 24, 2022

Shop Talk With Greg & Kevin - Growth, PPC, NFT's, Web3, Future Of Mar…

In this episode, Kevin and Greg kick back and talk about growth, entrepreneurship, web3, and the future of marketing. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aa...

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2022 Predictions - Episode #64
Jan. 14, 2022

2022 Predictions - Episode #64

Kevin & Greg share their predictions for 2022, and a few things you should consider before the Spring tourist season takes off! [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at ...

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Transitioning Out Of Your Business With Trish Higgins, Founding Partner of Chenmark - Episode #61
Dec. 23, 2021

Transitioning Out Of Your Business With Trish Higgins, Founding Partn…

Kevin and Greg interview Trish Higgins, CEO of Chenmark , who answers some great questions about what to consider when retiring/selling/transitioning out of a business. [SPONSOR] - This show is sponsored by AAMP Agency. Check...

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Mistakes You Make In Your First Year Part 2 - Episode #60
Dec. 16, 2021

Mistakes You Make In Your First Year Part 2 - Episode #60

Kevin and Greg run through some mistakes they've made while starting their businesses, and what you can do to avoid making them (Part 2). [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing se...

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Digital vs. Physical Photo Sales Featuring Co-founder & CEO Neal Belovay from PicThrive - Episode #55
Oct. 8, 2021

Digital vs. Physical Photo Sales Featuring Co-founder & CEO Neal Belo…

The AWG guys welcome Neal Belovay from PicThrive to discuss physical vs digital photo sales.

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Using SMS/Text Messaging For Guest Communication with Dustin Miller of PPC Pros - Episode #54
Sept. 30, 2021

Using SMS/Text Messaging For Guest Communication with Dustin Miller o…

Greg & Kevin welcome Dustin Miller of PPC Pros to talk about how SMS/text messaging communication can help optimize your business.

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When Your Watersport Business Is Off The Beaten Path - Episode #52
Sept. 16, 2021

When Your Watersport Business Is Off The Beaten Path - Episode #52

Greg & Kevin discuss the pros and cons of operating a location that is far away from the destination it serves.

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When Customers Exceed The Weight Limit On Jet Skis - Episode #48
Aug. 6, 2021

When Customers Exceed The Weight Limit On Jet Skis - Episode #48

Kevin and Greg give their take on how they've handled customers who exceeded the weight limit on Jet Skis.

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