Operations Shows

Patrick Coughlin is a seasoned entrepreneur and well versed in managing and configuring marinas. As the founder of Lowcountry Watersports of Hilton Head, he has successfully built and operated a thriving water sports business, catering to locals and tourists alike. During our conversation, Patrick shares his insights and expertise on various aspects of marina management. From selecting the right configuration to implementing efficient systems, Patrick provides invaluable advice for both tenants...

In this insightful episode, we sit down with Steve Edwards, a seasoned expert in the travel industry and the Founder of AAMP Agency, to delve into the intriguing topic of why bookings in 2023 have been experiencing a slower pace. Join us as we unravel the factors that have contributed to this unexpected trend and explore the underlying dynamics affecting the travel landscape. Steve Edwards, with his extensive experience and deep industry knowledge, provides valuable insights into the challenges...

In this episode, Doug Mitchell of Argenta Field Solutions shares his insights on how to identify and qualify potential customers, as well as how to develop a top-performing sales team. He provides practical advice on how to build relationships with customers, and the importance of listening to their needs and concerns. Throughout the conversation, Kevin and Greg engage Doug in lively discussion, sharing their own experiences and asking thoughtful questions that delve into the nuances of direc...

Starting a new business can be a daunting task, especially when you're working with limited resources. But fear not, because in this episode, Kevin and Greg are going to share some tips and tricks that will help you get the most out of your boat rental business. One of the biggest decisions you'll have to make when starting out is whether to invest in new or used equipment. The guys discuss the pros and cons of each option and help you decide which one is right for your business. So whethe...

In this episode, the Greg and Kevin chat with Jamie Storrs, the director of marketing for Chenmark, a company that invests in and advises small businesses. With years of experience in crisis management and marketing, Jamie shares his insights on how to develop a crisis plan that will help your watersport business navigate unexpected challenges. Jamie walks us through the steps of creating a crisis plan, from identifying potential risks to developing response procedures and communication strateg...

Greg & Kevin discuss their views on seasonal workers. Do you cross train? Do you keep them through winter? What is the opportunity cost? Also, the guys talk about pre-season planning including budgets and forecasts. [SPONSORS] - This show is sponsored by Von Mack Agency and TourScale. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg...

The AWG guys created a special bonus episode this week to discuss what's happening with livery insurance in the state of Florida regarding FL Bill 606. If you are a livery operator in the state of Florida you don't want to miss this episode! FL house rep Adam Botana joins the show to discuss the glitch bill that is meant to correct some language in the bill that is causing issues with some insurance carries. Adam also happens to be a livery operator and provides some valuable insight on the situ...

Greg & Kevin discuss ChatGPT which is taking the internet by storm. This AI chatbot has the ability to boost our productivity by helping you write content for review responses, tour descriptions, and social media posts. Try it out and see what you think! [SPONSORS] - This show is sponsored by AAMP Agency and TourScale. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instag...

Greg and Kevin discuss the latest buzz in business called "Quiet Quitting". Also, the guys discuss if they will be increasing their prices in 2023, and what they think about combo tours. [SPONSOR] - This show is sponsored by PPC Pros. Check out their digital marketing services at https://ppcpros.co/ Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.i...

Kevin & Greg share their thoughts on why cleanliness and kindness go a long way with increasing revenue and retention. [SPONSORS] Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com. Receive a free digital marketing consultation as a listener of the show. Boat Tests101. Receive 30% commission on each temporary certificate completed. Best rates on digital boats tests. https://boattests101.com/ [2022 WATERSPORT CONFERENCE] Make sure to join us for this year'...

Chris Woodruff of Vero Tackle & Watersports joins the show for his second appearance to talk shop about what his experience has been like as a Marina owner. Chris shares some the highs and lows, and explains some restrictions regarding slip leases. If you're renting from a marina, this episode is for you! [SPONSORS] Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com. Receive a free digital marketing consultation as a listener of the show. Boat Tests101. Re...

The AWG guys sit down with Andy Kurtz, a 45 year watersport veteran out of San Diego and founder of Seaforth Boat Rentals. The guys talk with Andy about his journey into watersports, illegal charters, and his outlook on 2022 and beyond. Andy also shares some sage advice for those looking to get into the industry. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency [2022 WATERSPORT CONFERENCE] Make sure to join us for this year's ...

The AWG guys sit down with Kevin Nobis, a 25 year watersport veteran and managing partner of Bonita Jet Ski and Parasail. The talk about Kevin's personal growth in watersports including his relationship with his business partner and mentor. As always, a lot of laughs and great conversation about leadership and trusting your crew. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency [2022 WATERSPORT CONFERENCE] Make sure to join us...

Kevin and Greg welcome Ilya Rozen from Destiny Water Adventures. The guys touch on a little bit of everything including res tech best practice, upsells, features, and Fareharbor. Ilya is also Kevin's business partner! [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency [2022 WATERSPORT CONFERENCE] Make sure to join us for this year's watersport conference in Orlando, FL on 9/26 and 9/27. Get all the info including tickets and lod...

The AWG guys are BACK! Kevin shares his story of recovery from his medical emergency, and the guys dig into what's happening with 2022. Also, a big announcement for the 2022 watersport and boat tour operator conference. [SPONSOR] - This show is sponsored by the Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/...

Kevin & Greg discuss what to look out for when changing locations. Also, get an update on what the guys are seeing so far as the Spring season gets underway. [SPONSOR] - This show is sponsored by the Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/a...

Captain Jeremy Perry runs a 100 passenger tour boat in Gulf Shores, AL. He shares with us what sets him apart from other tour companies, and how he exceeds expectations with his guests. [SPONSOR] - This show is sponsored by the Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram:...

Peter Syme joins the show to discuss how single owner operators can scale their business. Peter is director of 1000 Mile Journeys out of Scotland, and a thought leader in the tours and activity industry. [SPONSOR] - This show is sponsored by the Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/115541890...

In this episode, Kevin and Greg kick back and talk about growth, entrepreneurship, web3, and the future of marketing. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_podcast/

Kevin & Greg share their predictions for 2022, and a few things you should consider before the Spring tourist season takes off! [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_podcast/

Kevin and Greg interview Trish Higgins, CEO of Chenmark , who answers some great questions about what to consider when retiring/selling/transitioning out of a business. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_...

Kevin and Greg run through some mistakes they've made while starting their businesses, and what you can do to avoid making them (Part 2). [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_podcast/

The AWG guys welcome Neal Belovay from PicThrive to discuss physical vs digital photo sales.

Greg & Kevin welcome Dustin Miller of PPC Pros to talk about how SMS/text messaging communication can help optimize your business.