Operations Shows

Greg and Kevin discuss the latest buzz in business called "Quiet Quitting". Also, the guys discuss if they will be increasing their prices in 2023, and what they think about combo tours. [SPONSOR] - This show is sponsored by...

Kevin & Greg share their thoughts on why cleanliness and kindness go a long way with increasing revenue and retention. [SPONSORS] Von Mack Agency . Check out their digital marketing services at https://vonmackagency.com . Rec...

Chris Woodruff of Vero Tackle & Watersports joins the show for his second appearance to talk shop about what his experience has been like as a Marina owner. Chris shares some the highs and lows, and explains some restrictions...

The AWG guys sit down with Andy Kurtz, a 45 year watersport veteran out of San Diego and founder of Seaforth Boat Rentals . The guys talk with Andy about his journey into watersports, illegal charters, and his outlook on 20...

The AWG guys sit down with Kevin Nobis, a 25 year watersport veteran and managing partner of Bonita Jet Ski and Parasail . The talk about Kevin's personal growth in watersports including his relationship with his business p...

Kevin and Greg welcome Ilya Rozen from Destiny Water Adventures . The guys touch on a little bit of everything including res tech best practice, upsells, features, and Fareharbor. Ilya is also Kevin's business partner! [SPONS...

The AWG guys are BACK! Kevin shares his story of recovery from his medical emergency, and the guys dig into what's happening with 2022. Also, a big announcement for the 2022 watersport and boat tour operator conference. [SPON...

Kevin & Greg discuss what to look out for when changing locations. Also, get an update on what the guys are seeing so far as the Spring season gets underway. [SPONSOR] - This show is sponsored by the Von Mack Agency. Check ou...

Captain Jeremy Perry runs a 100 passenger tour boat in Gulf Shores, AL. He shares with us what sets him apart from other tour companies, and how he exceeds expectations with his guests. [SPONSOR] - This show is sponsored by t...

Peter Syme joins the show to discuss how single owner operators can scale their business. Peter is director of 1000 Mile Journeys out of Scotland, and a thought leader in the tours and activity industry. [SPONSOR] - This show...

In this episode, Kevin and Greg kick back and talk about growth, entrepreneurship, web3, and the future of marketing. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aa...

Kevin & Greg share their predictions for 2022, and a few things you should consider before the Spring tourist season takes off! [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at ...

Kevin and Greg interview Trish Higgins, CEO of Chenmark , who answers some great questions about what to consider when retiring/selling/transitioning out of a business. [SPONSOR] - This show is sponsored by AAMP Agency. Check...

Kevin and Greg run through some mistakes they've made while starting their businesses, and what you can do to avoid making them (Part 2). [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing se...

The AWG guys welcome Neal Belovay from PicThrive to discuss physical vs digital photo sales.

Greg & Kevin welcome Dustin Miller of PPC Pros to talk about how SMS/text messaging communication can help optimize your business.

Greg & Kevin discuss the pros and cons of operating a location that is far away from the destination it serves.

Kevin and Greg give their take on how they've handled customers who exceeded the weight limit on Jet Skis.

Brian Hirschi, Owner/Operator of Bear Lake Fun (Utah), joins the show to discuss a series of boat rental fails he shared on the AWG Facebook Group last week. The guys also talk about their struggles with insurance, claims, an...

Kevin and Greg discuss what they do when customers request to reschedule within the cancellation period. They also jump into some sub-topics such as credit card holds, and other issues with cancellation policies.

Donny Kirkpatrick, GM of Sunset Watersports joins the show to discuss watersports in Key West, and his experience as a veteran operator for 25+ years. Sunset Watersports is one of the largest watersport operators in the count...

Kevin and Greg discuss budgeting and forecasting for watersport operators. Discover some different approaches on budgeting as Greg breaks down key fundamentals. Greg also discusses what KPI's (key performance indicators) your...

Back in 2019, Kevin's "Day of Play" tour was booming, but after citizen complaints, the county acted swiftly to shut it down. This episode goes into detail about his experience, how he pivoted, and discusses ways operators ca...

In this episode, Kevin and Greg have a discussion about bareboat charters and why it's confusing as hell. What is a Bareboat Charter? A Bareboat charter is an arrangement for the chartering or hiring of a ship or boat, whereb...