Shows

Aug. 26, 2021

Tips For Taking Advantage of The Offseason - Episode #49

Kevin and Greg discuss some of the things they do as they go into the off-season.

Episode page
Aug. 6, 2021

When Customers Exceed The Weight Limit On Jet Skis - Episode #48

Kevin and Greg give their take on how they've handled customers who exceeded the weight limit on Jet Skis.

Episode page
July 29, 2021

Boat Rental Fails & Insurance Talk with Brian Hirschi of Bear Lake Fu…

Brian Hirschi, Owner/Operator of Bear Lake Fun (Utah), joins the show to discuss a series of boat rental fails he shared on the AWG Facebook Group last week. The guys also talk about their struggles with insurance, claims, an...

Episode page
July 22, 2021

Meet The Operators - Ian & Haley Blaise with Cruisin Tikis [Destin] -…

Ian & Haley Blaise with Cruisin Tikis [Destin, FL] come on the show to tell their story of how they got into watersports, and why they decided to start a Cruisin Tiki franchise. The watersports forum is now LIVE. For …

Episode page
July 15, 2021

Customer Rescheduling, Credit Card Holds, Cancellation Policies - Epi…

Kevin and Greg discuss what they do when customers request to reschedule within the cancellation period. They also jump into some sub-topics such as credit card holds, and other issues with cancellation policies.

Episode page
July 8, 2021

What It Takes To Be A Watersport Entrepreneur - Episode #44

Greg and Kevin discuss what it takes to be a successful watersport entrepreneur. Get a glimpse of what they went through to build their businesses, and what type of qualities they needed to thrive.

Episode page
July 1, 2021

Unethical Marketing Tactics Your Competitors Do [And How To Overcome …

Kevin & Greg talk about different ways competitors will try to hurt your online presence, and some ideas to fight back.

Episode page
June 24, 2021

Key West Watersports, Running A Large Operation, & Advice From a Lege…

Donny Kirkpatrick, GM of Sunset Watersports joins the show to discuss watersports in Key West, and his experience as a veteran operator for 25+ years. Sunset Watersports is one of the largest watersport operators in the count...

Episode page
June 17, 2021

Tips On Budgeting, Forecasting, and KPI's - Episode #41

Kevin and Greg discuss budgeting and forecasting for watersport operators. Discover some different approaches on budgeting as Greg breaks down key fundamentals. Greg also discusses what KPI's (key performance indicators) your...

Episode page
June 10, 2021

All Things Res Tech with Checkfront CEO, Jason Morehouse - Episode #40

Checkfront CEO Jason Morehouse joins the show to discuss all things res tech. Checkfront is one of the largest online reservation systems in North America with over 5,000 users. Hear about how and why Jason started Checkfron...

Episode page
June 4, 2021

How Kevin Pivoted When The County Shut Down His Business - Episode #39

Back in 2019, Kevin's "Day of Play" tour was booming, but after citizen complaints, the county acted swiftly to shut it down. This episode goes into detail about his experience, how he pivoted, and discusses ways operators ca...

Episode page
May 27, 2021

Leveraging Your Brand & Pivoting During The Pandemic Featuring Eva Ra…

Eva Ramos, CEO and Founder of Pure Aloha Adventures joins the show to share her history of how she left her thriving watersport business in Hawaii, and got a fresh start in Gulf Shores, Alabama. Eva talks about how she …

Episode page
May 20, 2021

What's The Deal With Bareboat Charters? - Episode #37

In this episode, Kevin and Greg have a discussion about bareboat charters and why it's confusing as hell. What is a Bareboat Charter? A Bareboat charter is an arrangement for the chartering or hiring of a ship or boat, whereb...

Episode page
May 13, 2021

Are Watersports Ready For Crypto? Also, Getting Real About Yelp Revie…

Kevin and Greg discuss Crypto Currency and why it could be great for our industry. Also, the guys try to make sense of Yelp's business model, and why businesses should still care about them. And some entertaining conversation...

Episode page
May 6, 2021

Women In Watersports Featuring Natasha Baker of Sup Pup & Rachel Dick…

In this episode, Kevin and Greg talk with Natasha Baker of Sup Pup and Rachel Dickey of TripShock about the importance of diversity in watersports. Natasha and Rachel share insights and stories of their experience of working ...

Episode page
April 29, 2021

Building A Watersport Franchise with Justin Buzzi of Get Up And Go Ka…

On this episode, Justin Buzzi, CEO and founder of Get Up And Go Kayaking joins the show to talk about how he built a successful kayak tour franchise in Florida. Justin not only shares how he did it, but does …

Episode page
April 22, 2021

What's Going In Travel Right Now Plus Arival Updates & More Featuring…

Kevin & Greg welcome Douglas Quinby, Co-founder and CEO of Arival to share the latest traveler trends and insights, and give some updates on what's new with Arival. Arival is the only industry conference that brings together ...

Episode page
April 15, 2021

The AWG Startup Series "Mentoured" Featuring Shawn Walsh Of Jet Ski T…

The AWG "Mentoured" Series provides an opportunity for new operators to come on the show to share their startup story, ask questions, and get advice on all aspect of running a watersport business. This episode features Shawn ...

Episode page
April 8, 2021

The Watersport "Gold Rush" & Predictions For The Future - Episode #31

Kevin and Greg talk about the surge in bookings and what they recommend operators should be doing to get the most out of it. They also discuss what the think the future might bring for the industry in a post-covid …

Episode page
April 1, 2021

Supply Chain Issues, Kevin's Rogue Boat, Creative Lead Gen Idea - Epi…

The guys talk about recent events in both the industry and with their businesses. Supply chain issues are hurting the ability to get more equipment and parts, and Kevin talks about what we need to do to prepare our businesses...

Episode page
March 25, 2021

Real Talk About Refunds & Cancellations - Episode #29

Kevin and Greg share their thoughts on how they handle refunds and cancellations, and what operators can do to provide a better customer experience. Some of the things you'll hear about in this episode include... Why negotiat...

Episode page
March 18, 2021

Reselling Your Tours & Rentals (What Your Need To Know) with Christia…

Christian Watts, CEO from Magpie Travel joins the show to talk about what operators need to know about reselling your tours and rentals. Some great takeaways from the show Never let a single reseller be more than 20% of your …

Episode page
March 11, 2021

Pricing Your Rentals & Tours PLUS Some Chatter On Dynamic Pricing & G…

Kevin and Greg discuss how operators should be pricing their tours and rentals, and some deep dives into some new and old topics. In this episode, you'll hear about... The 3 principles of pricing: Margins, Market, Movement. W...

Episode page
March 4, 2021

Enriching Your Check-In Process With Ben Calder, CEO of WhereWolf - E…

In this episode, Kevin and Greg speak with Ben Calder, CEO of WhereWolf about enriching the check-in process. WhereWolf is an industry leading waiver software based out of Queenstown, New Zealand. Ben shares why getting data ...

Episode page