Operations Shows
What To Look For When Moving Locations PLUS Market Update - Episode #…
Kevin & Greg discuss what to look out for when changing locations. Also, get an update on what the guys are seeing so far as the Spring season gets underway. [SPONSOR] - This show is sponsored by the Von Mack …
Creating A Great Tour Experience with Captain Jeremy Perry - Episode …
Captain Jeremy Perry runs a 100 passenger tour boat in Gulf Shores, AL. He shares with us what sets him apart from other tour companies, and how he exceeds expectations with his guests. [SPONSOR] - This show is sponsored by …
Scaling Your Business As A Single Owner Operator with Peter Syme - Ep…
Peter Syme joins the show to discuss how single owner operators can scale their business. Peter is director of 1000 Mile Journeys out of Scotland, and a thought leader in the tours and activity industry. [SPONSOR] - This show...
Shop Talk With Greg & Kevin - Growth, PPC, NFT's, Web3, Future Of Mar…
In this episode, Kevin and Greg kick back and talk about growth, entrepreneurship, web3, and the future of marketing. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aa...
2022 Predictions - Episode #64
Kevin & Greg share their predictions for 2022, and a few things you should consider before the Spring tourist season takes off! [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at ...
Transitioning Out Of Your Business With Trish Higgins, Founding Partn…
Kevin and Greg interview Trish Higgins, CEO of Chenmark , who answers some great questions about what to consider when retiring/selling/transitioning out of a business. [SPONSOR] - This show is sponsored by AAMP Agency. Check...
Mistakes You Make In Your First Year Part 2 - Episode #60
Kevin and Greg run through some mistakes they've made while starting their businesses, and what you can do to avoid making them (Part 2). [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing se...
Digital vs. Physical Photo Sales Featuring Co-founder & CEO Neal Belo…
The AWG guys welcome Neal Belovay from PicThrive to discuss physical vs digital photo sales.
Using SMS/Text Messaging For Guest Communication with Dustin Miller o…
Greg & Kevin welcome Dustin Miller of PPC Pros to talk about how SMS/text messaging communication can help optimize your business.
When Your Watersport Business Is Off The Beaten Path - Episode #52
Greg & Kevin discuss the pros and cons of operating a location that is far away from the destination it serves.
When Customers Exceed The Weight Limit On Jet Skis - Episode #48
Kevin and Greg give their take on how they've handled customers who exceeded the weight limit on Jet Skis.
Boat Rental Fails & Insurance Talk with Brian Hirschi of Bear Lake Fu…
Brian Hirschi, Owner/Operator of Bear Lake Fun (Utah), joins the show to discuss a series of boat rental fails he shared on the AWG Facebook Group last week. The guys also talk about their struggles with insurance, claims, an...
Customer Rescheduling, Credit Card Holds, Cancellation Policies - Epi…
Kevin and Greg discuss what they do when customers request to reschedule within the cancellation period. They also jump into some sub-topics such as credit card holds, and other issues with cancellation policies.
Key West Watersports, Running A Large Operation, & Advice From a Lege…
Donny Kirkpatrick, GM of Sunset Watersports joins the show to discuss watersports in Key West, and his experience as a veteran operator for 25+ years. Sunset Watersports is one of the largest watersport operators in the count...
Tips On Budgeting, Forecasting, and KPI's - Episode #41
Kevin and Greg discuss budgeting and forecasting for watersport operators. Discover some different approaches on budgeting as Greg breaks down key fundamentals. Greg also discusses what KPI's (key performance indicators) your...