Kevin and Greg share their stories on reviews, and several best practices to make sure you're a master at responding to reviews! Greg's Review Tips Never respond to a review when emotional. Allow some time before responding t...
Greg and Kevin have a spirited debate about TripAdvisor. Kevin loses his cool when it comes to TripAdvisor's pricing policies. Greg explains how best to use TripAdvisor in today's business environment.
This episode includes a deep dive into what a commodity or brand business means. Greg and Kevin tell a little bit about themselves and why they wanted to start a watersports podcast.