E-commerce Shows

In this episode, the guys chat with Morgan Frayser, Co Owner of Slick Rock Off Road Rental. He shares what it’s like running a family owned off road rental business in one of the most challenging tourism environments in the country. From navigating a crushing 32% local tax burden to dealing with activist groups pushing for restrictions, Morgan reveals how politics, regulation, and environmental pressures shape adventure tourism. He also shares stories of rescue missions and the steep insurance h...

In this episode the guys sit down with Cam Serigne, founder of vQuip, to discuss how his team is tackling the insurance crisis in the watersports rental industry. After a career ending NFL injury and time in private equity, Cam launched vQuip to fill a growing insurance gap by combining renters insurance with smart technology and risk management tools. They dive into challenges like Florida’s SB606, the lack of standard regulations, and how vQuip’s data driven approach is helping operators reduc...

In this episode, the guys chat all about Kevin's month long road trip across the US. They get into his favorite moments from the trip and what he learned along the way. They also discuss Viator's new insurance requirement and how they believe it will impact other watersport businesses. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.faceb...

In this episode, the guys chat about the new changes being made to cruise ships. They get into the repercussions of the changes and how they could be viewed by the public. Then they touch on how important safety is when renting boats and jetskis. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagra...

In this episode, the guys chat about exciting news for the upcoming Port Conference. They get into the new awards they will be giving out, what they mean and how you can nominate people. Then they reminisce about the past and get into their plans for the future. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/115541890...

In this episode, the guys chat with Christian Watts, CEO of Magpie Travel. They chat about their thoughts on OTAs throughout the history or watersports and their predictions for how AI could impact the future. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_podc...

In this episode, the guys chat with Ben Merell, CEO of Power Up Watersports. They reflect on his journey through watersports and where he has found himself now. They chat about his journey to becoming a councilman and how he plans to propel watersports to a prospering future. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/gr...

In this episode, the guys chat about the viral video of the best charter captain in the world. They also reflect on the early days of starting a business, the challenges of staying up to date with new trends, and the impact of AI tools on the industry. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 In...

In this episode, the guys chat about the difference between scaling and growth for your business. They also talk about the future for marketing and what platforms they believe will be the most important in the future. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/...

In this episode, the guys chat about Kevin's new book "From Mate to Millionaire". Greg interviews Kevin to ask him all about his time as an author. Kevin shares insights on his new book, and how deep he had to get to write it. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.insta...

In this episode, the guys chat with Victoria Ebert, Director of Business Development and Partnerships for Call Center Solutions. Victoria shares insights into how call centers can transform customer service in the watersport industry. They discuss the importance of seamless guest experiences, business development strategies, and how operators can leverage call center solutions to boost efficiency and sales. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez. Show Links: Websi...

In this episode, the guys welcome back Erick Pinzon from Electrified Marina to update us on the current state and emerging trends in the electric boat propulsion market. Discover how advancements are shaping the future of sustainable boating and what to expect as the industry continues to evolve. [SPONSORS] - This show is sponsored by Take My Boat Test, Propellic and WaveRez. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Grou...

In this insightful episode, we sit down with Steve Edwards, a seasoned expert in the travel industry and the Founder of AAMP Agency, to delve into the intriguing topic of why bookings in 2023 have been experiencing a slower pace. Join us as we unravel the factors that have contributed to this unexpected trend and explore the underlying dynamics affecting the travel landscape. Steve Edwards, with his extensive experience and deep industry knowledge, provides valuable insights into the challenges...

Google Analytics is changing this year, and AWG wants you to be ready. Steve Edwards from AAMP Agency, and Alex Benko from TripShock join the show to discuss the upcoming changes. [SPONSORS] - This show is sponsored by AAMP Agency and Conversion Assist. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_podcast/ YouTube: https://www.yo...

Greg & Kevin discuss ChatGPT which is taking the internet by storm. This AI chatbot has the ability to boost our productivity by helping you write content for review responses, tour descriptions, and social media posts. Try it out and see what you think! [SPONSORS] - This show is sponsored by AAMP Agency and TourScale. Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instag...

Marica Brewster from the Von Mack Agency joins the AWG guys for a chat about marketing when demand for rentals/tours is at its peak! Should you reduce your ad spend, keep it the same, or increase? [SPONSOR] - This show is sponsored by the Von Mack Agency. Check out their digital marketing services at https://vonmackagency.com Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489...

Kevin and Greg are joined by Stephen Edwards of AAMP Agency to answer some marketing questions from the AWG community. [SPONSOR] - This show is sponsored by AAMP Agency. Check out their digital marketing services at https://aamp.agency Show Links: Website: https://www.watersportpodcast.com Facebook Page: https://www.facebook.com/awgpodcast Facebook Group: https://www.facebook.com/groups/1155418904790489 Instagram: https://www.instagram.com/awg_podcast/

The AWG guys welcome Neal Belovay from PicThrive to discuss physical vs digital photo sales.

Greg & Kevin welcome Dustin Miller of PPC Pros to talk about how SMS/text messaging communication can help optimize your business.

Checkfront CEO Jason Morehouse joins the show to discuss all things res tech. Checkfront is one of the largest online reservation systems in North America with over 5,000 users. Hear about how and why Jason started Checkfront, and what operators might expect out of res tech in the near future.

Kevin and Greg talk about the surge in bookings and what they recommend operators should be doing to get the most out of it. They also discuss what the think the future might bring for the industry in a post-covid era.

Kevin and Greg share their thoughts on how they handle refunds and cancellations, and what operators can do to provide a better customer experience. Some of the things you'll hear about in this episode include... Why negotiating with customers on refunds can often save you time and money. How your cancellation policy can hurt bookings if too aggressive. What to do when bad weather cancel's a trip. What Kevin thinks of customers who disregard cancellation policies.

Christian Watts, CEO from Magpie Travel joins the show to talk about what operators need to know about reselling your tours and rentals. Some great takeaways from the show Never let a single reseller be more than 20% of your business. Work with resellers that bring something to the table that you can't otherwise do yourself. Companies that are serious about growth use resellers.

Kevin and Greg discuss how operators should be pricing their tours and rentals, and some deep dives into some new and old topics. In this episode, you'll hear about... The 3 principles of pricing: Margins, Market, Movement. What dynamic pricing is, and why you should care about it. How to figure out what your price should be. Experimenting with different pricing concepts. Why deep discounting is not a strategy that works for most.