Shows

Kevin and Greg share their thoughts on how they handle refunds and cancellations, and what operators can do to provide a better customer experience. Some of the things you'll hear about in this episode include... Why negotiat...

Christian Watts, CEO from Magpie Travel joins the show to talk about what operators need to know about reselling your tours and rentals. Some great takeaways from the show Never let a single reseller be more than 20% of your ...

Kevin and Greg discuss how operators should be pricing their tours and rentals, and some deep dives into some new and old topics. In this episode, you'll hear about... The 3 principles of pricing: Margins, Market, Movement. W...

In this episode, Kevin and Greg speak with Ben Calder, CEO of WhereWolf about enriching the check-in process. WhereWolf is an industry leading waiver software based out of Queenstown, New Zealand. Ben shares why getting data ...

Kevin and Greg get social with Instagram influencer Cali Hlavac , CEO of Sassy Tangerine Creative out of Destin, FL. In this episode, you'll learn about... Finding your followers through hashtags and location The Do's and Don...

Are you looking to buy a business? Or maybe you have an opportunity to buyout a local competitor? Kevin and Greg are joined by Tim Murphy, CEO of Boomers Parks to talk about what you should be looking for before and after an ...

Many operators use Facebook as a means to advertise to their customers. However, a recent iphone update could change the way you reach customers. Marica Brewster from Von Mack Agency breaks it down for us, and shares some ti...

Kevin and Greg discuss some unique ways to increase your profit margins by using both tangible and intangible upsells. Some of the ideas you'll hear about are... Cancellation Protection Damage Protection Affiliate Programs Ph...

Kevin and Greg are joined by watersport entrepreneurs Steven Edwards and Jaden Cymbaluk from the AAMP Agency out of Las Vegas. In this episode, you'll hear... Why customer acquisition matters Which metrics are worth tracking...

Greg & Kevin discuss and debate why operators should still invest in rack card distribution.

Paul Bulka Jr. of Aquatic Aviation and Bulka Media joins the AWG to discuss the state of watersports on the West Coast (USA). They also discuss their experience with Groupon and share their thoughts about digital marketing.

Find the right people for your seasonal staff is not an easy task, but this week's guest John Hall brings a new perspective on recruitment. On this episode you'll learn where to find new employees, how to retain them, and why...

Have you ever wondered what else you could do with all of the knowledge you've acquired by being an operator or watersport professional? Or maybe you have thousands of photos from your guides that are just taking up space in ...

Ryan Turner from YourBikerGang.com joins us to talk about some of the cool hacks he has for growing his business.

Kevin & Greg break down the boating incident in California involving Glee Star Naya Rivera. You can read the full article here -> https://www.yahoo.com/entertainment/naya-rivera-family-sues-wrongful-death-glee-star-death-2248...

Kevin & Greg dive into the topic of domain names, and why you need to be creative when choosing one for your business. Greg also shares a story about how he nearly got sued by Facebook, and what he learned from it.

Chris Woodruff gets Awkward as he discusses the growing pains of acquiring Vero Beach Bait & Tackle, and how he plans to integrate with his existing business, Paddles By The Sea.

Alex Husner of Condo-World get Awkward and shares with us what watersports can learn from the vacation rental industry. She also shares a couple great stories from the Summer.

A lively discussion regarding Amazon Explore, the new platform for booking virtual tours and experiences. The guys also talk about how they view perception in both life and business.

On today's show, the AWG are joined by watersport entrepreneur Donnie Coker from Paradise Adventures in Panama City Beach, FL . Paradise Adventures has been in business for 8 years, and offers Catamaran tours and watersport r...

Kevin's Corner is our newest segment where we share what we learned this week and share anything new going on in our industry. 1- Kevin talks about The Social Dilemma and what he's done to improve his work life balance. 2- Gr...

Kevin & Greg talk about how they deal with stress as watersport professional and how they handle their work life balance.

Kevin & Greg have a candid conversation about their experiences with paid and organic search concepts. They breakdown how much of an operators budget should be allocated for paid ads, and how to tackle organic search marketin...

Kevin and Greg share their stories on reviews, and several best practices to make sure you're a master at responding to reviews! Greg's Review Tips Never respond to a review when emotional. Allow some time before responding t...